My notebook battery died on me three months ago. Annoying, because I got quite used to dragging it around the house, which becomes a pain of course without a battery.
So a quick search brought me to Akkuinternational. Not the most beautiful or well designed site, but good prices and lots of different brands and types, and I got it from someone who looked trustworthy on Belgiumdigital.
That's when I did something I'm about to regret. I ordered my battery without reading more reviews about the shop. Quite accustomed to buying online, and never experienced any trouble whatsoever, I made the payment, with the naive belief that large shops are always trustable.
The email for payment followed about 2 hours after buying the battery. I paid immediately with an international money transfer and sent out an email in which I confirmed that my payment was done. Odd enough, a week of silence followed. So I decided to contact the shop, with a disappointing email as a result:
"Hello,
thanks for your mail.
We are very sorry for the delay. But our supplier told us now, that our order is on the way to us. So we should recieve it within the next 5 days. On the same day we recieve the order, we will send it to you. I think you will have it then latest in the next week."
Weird that they do not inform people themselves when the item is out of order, but you never know. It might be a one man operation without enough time for professional service.
More waiting... still no news. A week later, I send out another email to ask about my battery, after two days I get an answer:
"Hello,
sorry for the long delay, you will recieve your order within the next week.
In case of answering please enclose the entire correspondence. Thanks."
Now, yesterday, I did some research for the shop, and I didn't find one decent review about it. I even found a review that describes the exact same path of emails as mine: check out this one on tweakers.net. The first reviewer got the exact same mail as me the first time:
"thanks for your mail. We are very sorry for the delay. But our supplier told us now, that our order is on the way to us. So we should recieve it within the next 5 days. On the same day we recieve the order, we will send it to you."
Now that says it all doesn' t it?? The bastard probably ran off with my 99 euros! I give it one more week, before I'll try and make sure everybody on the internet knows this batteryshop is a spoof. Guess I'll make a short trip to Germany with some friends too...
To be continued... In the mean time, DO NOT BUY FROM AKKUINTERNATIONAL.
